Legal
Terms of Service
These terms cover what to expect when you book a detail with TTH Detailz. Booking, contacting us, or using this site means you agree to them. We keep things straightforward.
Booking & confirmation
All times shown on the site are tentative until we confirm by text. Submitting the booking form opens a pre-filled text to 630-454-1159 — your slot is not held until we reply confirming it.
Pricing
- Prices listed on the site (calculator and service cards) are starting estimates for vehicles in average condition.
- Heavily soiled cars, deep pet hair, mold, bio, paint correction, and ceramic coatings are quoted separately.
- Mobile service adds a distance upcharge: 0–5 mi +$30 · 5–15 mi +$45 · 15–25 mi +$65 · 25+ mi quoted on request.
- Final price is confirmed by text before we begin work. No surprise charges.
Payment
Payment is due upon completion of service. We accept cash, all major credit cards, Venmo, Zelle, and PayPal.
Cancellations & reschedules
- Please give us at least 24 hours' notice if you need to cancel or reschedule. Just text or call.
- Same-day cancellations or no-shows on mobile appointments may be charged a $25 trip fee.
- We may reschedule due to weather (rain, severe cold, etc.) or unsafe conditions. We'll text you as early as possible.
Drop-off appointments
We'll text you the exact drop-off address after you book. Please remove personal items, valuables, car seats, and registration documents you want kept private. We're not responsible for items left in the vehicle, but we treat your car like it's our own.
Mobile appointments
- You'll need a flat, accessible spot where we can safely work — driveway, garage, or open parking space.
- For some services we'll need access to water and a standard outlet. If that's not available, let us know in advance and we'll bring our own.
- HOA, condo, or apartment-complex restrictions are your responsibility to check.
Satisfaction
We don't leave until you're happy. If anything looks off when we hand the car back, tell us on the spot and we'll make it right. After 24 hours, post-detail issues are handled case-by-case.
Limitations
Some damage is permanent: deep scratches, paint defects, stained or burned upholstery, oxidized headlights past restoration, and pet odor in old foam. We'll always tell you upfront if we don't think we can fully fix it.
To the extent permitted by law, TTH Detailz's liability for any claim related to a service is limited to the amount you paid for that service. We carry standard small-business insurance and operate in good faith.
Reviews
Reviews submitted on this site are posted publicly. By submitting a review you confirm it's based on your real experience and you grant us permission to display it on the site and in marketing.